Return Policy

Return Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

You have 7 days from the date you received your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Shipping

Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Returnable Items

For hygiene reasons, opened or used skincare products cannot be returned unless they are defective or damaged upon arrival.

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 7 days of delivery at worksmarterthen@gmail.com with a photo of the item and your order number. We will arrange a replacement or full refund at no cost to you.

How to Start a Return

To initiate a return, please email us at worksmarterthen@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with next steps.